Contacting Apple

Sales and
Product Inquiries

Apple Online Store

Visit the Apple Online Store to purchase Apple hardware, software, and third-party accessories. To purchase by phone, please call (852) 800 908 988.

To view the most current status and make changes to your Apple Online Store order, visit online Order Status. You can also contact Apple Store Customer Service at (852) 800 908 988 or visit online Help for more information.

Apple Retail Stores

Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.

Find Apple Authorized Resellers

Use our Reseller Locator to find an Apple Authorized Reseller in the Hong Kong.

Apple Authorized Resellers offer industry expertise, multiplatform services, and Mac-based solutions for a wide variety of organizations.

Product and Technical Support

Help from Apple Support

Need service or support? Give us a few details and we’ll offer the best solution. Connect by phone or chat or find answers online. Get started

More ways to get help:

Lost or Stolen Apple Products

Use the Find My app or iCloud.com/find to help locate a lost iPhone, iPad, Apple Watch, or Mac. If you can't find your device or think it might be stolen, you can lock it to protect your information.

Legal

For legal questions, please go to apple.com/legal/contact and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeit or Knockoff Products from the drop-down menu.