Service and support from the people who know your Apple Vision Pro best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.1

Enjoy peace of mind when you buy AppleCare+ for Apple Vision Pro.

AppleCare+ provides priority tech support1 and additional hardware coverage from Apple2, including unlimited incidents of accidental damage protection. Each incident is subject to a service fee.3 Coverage does not include theft or loss of your device, or damage to corrective lenses used with your device. For complete details, see the terms.

AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by Australian consumer protection laws. For details, see your consumer law rights.

Apple‑certified service and support coverage
24/7 priority access to technical support through getsupport.apple.com1
Get unlimited incidents of accidental damage protection3
Battery service coverage2

One stop for support

Minimise the amount of time without your device with Express Replacement Service

Because Apple makes the hardware, the operating system and many applications, Apple Vision Pro is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.1

Additional hardware coverage

Get unlimited incidents of accidental damage protection3
Get battery service if your battery retains less than 80% of its original capacity2

AppleCare+ provides repair or replacement service from Apple-authorised technicians using genuine Apple parts.

Service coverage includes:

  • Your Apple Vision Pro
  • Included battery2
  • Included cable
  • Unlimited incidents of accidental damage protection, each subject to a service fee

Software support

Get direct access to Apple experts for support using visionOS and more

Whether you’re sitting in the comfort of your home or office, you can get direct access to Apple experts for questions on a wide range of topics, including:

  • Using visionOS and iCloud
  • Connecting to wireless networks
  • Questions about Apple-branded apps for your Apple Vision Pro

Protect your Apple Vision Pro

Service fees at a glance

Incidents covered

Damage to Included Accessories3

A$45

Other Accidental Damage

A$449

How to buy

If you received 7-Day Complimentary coverage with your new Apple Vision Pro, you will be able to purchase AppleCare+ after this coverage has expired.

  1. Buy AppleCare+ within 30 days of your Apple Vision Pro purchase5:
    • On your Apple Vision Pro (go to Settings > General > About and choose Add AppleCare+ Coverage)
    • Online (requires you to verify your serial number)
    • By calling 1300-321-456
  2. Or, buy AppleCare+ within 60 days of your Apple Vision Pro purchase5:

For information on how to renew an existing plan, see Extend your AppleCare+ coverage. For complete details, see the AppleCare+ Terms and Conditions.