Service and support from the people who know your HomePod best.

Because Apple makes the hardware, the operating systems and many applications,
our experts understand how everything works together and can
help resolve most issues in a single conversation.

Enjoy 2 years of peace of mind when you buy AppleCare+
for HomePod.

Every HomePod comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ for HomePod extends your coverage to two years from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection, each subject to a $19 service fee plus applicable tax for HomePod mini or a $49 service fee plus applicable tax for HomePod.1 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.2

2 years of Apple-certified service and support coverage
24/7 priority access to technical support
Get unlimited incidents of accidental damage protection1

One stop for support

Minimize the amount of time without your HomePod with Express Replacement Service

Because Apple designs HomePod and Siri, HomePod is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2

  • 24/7 priority access to Apple experts by chat or phone
  • Mail-in repair3: Mail in your HomePod using a prepaid shipping box provided by Apple
  • Carry-in repair3: Take your HomePod to an Apple Store or other Apple Authorized Service Provider
  • Express Replacement Service: We'll ship you a replacement device so you don't have to wait for a repair

Hardware coverage

Get unlimited incidents of accidental damage protection1

AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple‑authorized technicians.

Service coverage includes the following:

  • Your HomePod
  • Coverage for unlimited incidents of accidental damage protection, each subject to a $19 service fee plus applicable tax for HomePod mini or a $49 service fee plus applicable tax for HomePod1

Software support

Get direct access to Apple experts for connection support and more

You can call or chat and get direct access to Apple experts for questions on a wide range of topics, including:

  • Using AirPlay 2
  • Connecting to wireless networks
  • Questions about the Home app

Protect your HomePod

AppleCare+

You can buy coverage on a fixed term plan.

2 yrs

HomePod

HomePod mini

How to buy

  1. Purchase AppleCare+ with your new HomePod.
  2. Or buy it within 60 days of your HomePod purchase:
    • Online (requires you to verify your serial number)
    • At an Apple Store (inspection of HomePod and proof of purchase are required)
    • By calling (800) 263‑3394 (requires you to provide proof of purchase)

See AppleCare+ Terms and Conditions for complete product details.

For Quebec customers, please read the Quebec Consumer Protection Act.

Additional Support

Get support now by phone or
chat,
set up a repair and more.

Find your Apple Support phone number here

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app