Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.
AppleCare+ is an insurance product that provides up to two years of expert technical support1 and hardware coverage2 for AirPods or Beats products, including unlimited incidents of accidental damage protection, each subject to an excess fee of £25.3 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone. Coverage begins on your AppleCare+ purchase date.
AppleCare+ benefits are separate from a consumer’s right to a free-of-charge repair or replacement, by the seller, of goods which do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights; however, various factors may impact your eligibility to receive these remedies. For more details, click here.
AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
With AppleCare+, you get repair or replacement coverage for your headphones, which includes unlimited incidents of accidental damage protection, each subject to an excess of £25, and coverage against batteries that retain less than 80% of their original capacity.
Coverage includes the following:
With AppleCare+, Apple experts can help troubleshoot issues with your headphones:4
You can buy coverage on a fixed term plan.
2 yrs
AirPods, AirPods Pro, Beats
AirPods Max
AppleCare+ is not available in the Channel Islands and Isle of Man.
AppleCare+ available for:
See AppleCare+ Terms and Conditions for complete product details.
Find your Apple Support phone number here
Contact Apple Support